Here’s what they have reported: Some users, when attempting either to shutdown or restart Win XP, get an error message similar to the following: STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE Stop Messages literally means that Windows has stopped. ) See Knowledge Base Links: STOP MESSAGES for much more information that the brief remarks below.
Most Stop Messages indicate hardware issues; some are caused by troublesome software or a system service problem.
History repeated itself in the Beta phase of Win XP.
In the Control Panel, click User Accounts, then click “Change the way users log on or off.” Uncheck the box that says “Use the Welcome screen.” This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password.
In the early days of Win ME, one of the biggest culprits for shutdown issue was the Creative Labs Sound Blaster Live.
(NOTE: This problem exists with the SBLive in Windows 2000 also.) You may have to do a couple of extra steps to get rid of old files so that the new drivers will install correctly (especially if you installed the final version of Win XP on top of one of the Beta versions), or to remove troublesome support software. In the \WINDOWS\SYSTEM32 folder, delete the DEVLDR file. Some users report that the DEVLDR problem continues to plague them even with the new drivers.
Correspondent Sean Caldwell summarized his steps: Shutdown Windows. If installing the new drivers doesn’t solve your shutdown problem, try these solutions: In addition to hardware issues mentioned under other specialized topics on this page, many users have written identifying specific hardware as at the root of the Windows XP shutdown issue.
Stop 0x9F and Stop 0x8E are two of the most common of these at shutdown, and generally point to a bad driver.
Stop 0x7B on restarting means Win XP lost access to the system partition or boot volume during the startup process, due to a bad device driver, boot sector virus, resource conflict, boot volume corruption, or other problem listed here.However, the computer may not powerdown correctly after that.This is a different problem, and I encourage people reporting these issues to make a clear distinction in their labeling.“Powerdown issues” are quite distinctive from “shutdown issues.” I define a shutdown problem as one wherein Windows doesn’t make it at least to the “OK to shut off your computer” screen.If Windows gets that far, or farther, then it has shut down correctly.Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node.