The idea behind it was to make an AI that could have some imaginative atributes: Could we tap into this human creativity to build a robot that could use machine learning capabilities and create accurate and imaginative images based on the what-if questions it was being asked?
Ask Alexa “How is the apartment industry using voice-activated technology and artificial intelligence to help improve operations?
From food delivery, scheduling an appointment, booking movie tickets to receiving updates about discounts and offers from brands, Facebook has come a long way.
“Offering a customer service option through AI and voice recognition might be a cost-saving or marketing advantage for the company that chooses to offer it,” Jerry Kestenbaum, CEO, Building Link, says.
“But for it to truly be a better and enduring solution from the resident experience point of view, it has to deliver answers, information and convenience that is greater than or at least equal to other options, including what a person could deliver through conversation or what they would need to look up themselves via a web or resident portal search.
It brings the capabilities from Transfer Wise’s app to Facebook Messenger, working perfectly for the company’s goals.
“Our mission at Transfer Wise is to bring faster, cheaper, and more convenient international money transfers to everyone in the world.
Voice-activated devices such as Amazon’s Alexa or Google’s Home have consumers and software companies captivated — wondering what role they would or could play in their lives today, tomorrow or the future.
AI is alive and well in the technology hype machine.And when customers [residents] feel that way, that’s not good for business.” Bozzuto Vice President of Marketing Jamie Gorski says, “Anytime we have a chance to make things easier for our residents, we are going to look into it.” Speaking off the record, when asked if their company is working toward implementing AI in day-to-day operations, one apartment REIT with a long-standing, strong reputation for experimenting with cutting-edge technology, says, “Not now.But check back with us in the third quarter.” We will.Voice requests and commands help them to screen consumers so the service provider can connect them to the appropriate representative, so they say.But here, customers experience confusion, exhaustion and even anger as often as satisfaction when trying to do business.It’s moving rambunctiously along the prophetic Gartner Hype Cycle.